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2009 Global Business Forum Panel Sessions

Commercializing Music Technology in a Connected World

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The explosion of music technology over the past decade has dramatically changed the production and distribution of music, allowing connected Americans to carry their music collections in their pockets and producers to market works globally. However, panelists in this session agreed, that while technological interoperability enables a global market, to expand the market, innovators need to work on making the technology more consumer-friendly and easier to integrate into daily life.

  • Robert Fuhlbrugge, Senior Director of Advanced Development and Technology Sourcing, Shure Inc.
  • Bob Kohn, Chairman and CEO, RoyaltyShare Inc.
  • Schuyler Quackenbush, Chair, MPEG Audio Subgroup, and President, Audio Research Labs
  • Corey I. Cheng, Director, Music Engineering Technology Program, Frost School of Music, University of Miami (moderator)
      
» SESSION PAPER        » AUDIO

Cultures, Brands, and Globalization

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TV and digital media penetrate Latin American homes in increasingly new ways, changing and expanding the desires and expectations for goods. The effect on both firms and cultures receiving the messages is wide-ranging, and for many multinational firms, it opens a door. This session examined the effects of brand and culture through the prism of Latin America, posing distinctive views of the effects on businesses, the marketplace and society.

  • Kenneth W. Goodman, Co-Director of the UM Ethics Programs and Director of the Bioethics Program, University of Miami
  • Fernando Paiz, Chairman, Wal-Mart Centroamérica
  • Hayes Roth, Chief Marketing Officer, Landor Associates
  • George Yudice, Professor, Department of Modern Languages and Literatures, College of Arts and Sciences, University of Miami
  • Michael R. Halleran, Dean, College of Arts and Sciences, University of Miami (moderator)
      
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Entrepreneurship: The Engine of the New World Economy

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While an increasingly connected world helps businesses tap into global supply chains and approach new customers, aspiring entrepreneurs worldwide are often hampered by their government’s regulations and - in many cases - cultural stigmas. Despite the challenges, the one-time American phenomenon has ingrained itself into the fabric of countries worldwide – boosting growth and helping to alleviate poverty, according to the panelists participating in this session.

  • Cate Ambrose, Executive Director, Latin American Venture Capital Association
  • Randy Mitchell, Special Advisor for Entrepreneurship, U.S. Department of Commerce Jonathan Ortmans, President, The Public Forum Institute
  • William S. Green, Senior Vice Provost and Dean of Undergraduate Education, Office of the Executive Vice President and Provost, University of Miami (moderator)
      
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Global Connectivity and Economic Crisis

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As job losses and credit freezes plague some the world’s mightiest financial systems, banking leaders find themselves in the crux of today’s financial crisis. They, along with economists and government officials, are called upon to map out the way to prosperity and steer us all to better times. It will be a difficult journey, for sure, as the causes of these economic woes are largely unprecedented, according to the panelists participating in this session.

  • William Heffernan, President and CEO, TotalBank
  • Roberto Higuera, Vice Chairman and CEO, Banco Popular Español
  • Ricardo Lago, Former Chief Economist, European Development Bank
  • Manuel Santos, Professor and James L. Knight Chair, Department of Economics, School of Business Administration, University of Miami
      
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Global Impact: Transforming Health Care through Biotechnology and Advances in Medicine

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In 2003, the United Nations estimated that 194 million people had diabetes worldwide, a chronic disease caused by abnormally high levels of glucose in the bloodstream. By 2008 that figure increased by 28 percent to 246 million, with one person dying of diabetes every 10 seconds. Finding new ways to treat diabetes and other diseases, and how that's good for the economy, dominated the discussion in this panel session.

  • Jay S. Skyler, Professor of Medicine, Pediatrics, and Psychology, Department of Medicine, Miller School of Medicine, University of Miami
  • Bart Chernow, Vice Provost for Technology Advancement and Vice President for Special Programs and Resource Strategy, University of Miami (moderator)
      
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The Global Implications of Genomics

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In the not very distant future individuals will be able to buy maps of their own DNA that indicate their susceptibility to chronic diseases. Such a map will allow people to know at a young age whether they are genetically predisposed to life-threatening ailments, and thus take measures to avoid them. That was among the heartening expectations that two of the world’s leading geneticists shared in this eye-opening panel session.

  • Jeffery Vance, Professor and Chairman, Dr. John T. Macdonald Foundation Department of Human Genetics, Miller School of Medicine, University of Miami
  • Pascal J. Goldschmidt, Senior Vice President for Medical Affairs and Dean, Miller School of Medicine, University of Miami (moderator)
      
» SESSION PAPER        » VIDEO

Global Mindsets: Women in Leadership Leveraging Cross-Border Perspectives

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Despite drawing from varied business and cultural backgrounds, the women executives at the helm of this panel session all stressed flexible thinking, continual education and cultural respect as the keys to success in a worldwide market. One message continually impressed upon their audience was the need to become comfortable in a global society, a task all three panelists saw as starting with language.

  • Maria Eugenia Brizuela de Avila, Regional Head for Latin America Corporate Sustainability, SBC Latin America
  • Zayra F. Calderon, CEO, Duramed FUTURES Tour
  • Rosa Sugrañes, Chairman of the Board and Founder, Iberia Tiles
  • Teresa A. Scandura, Dean, Graduate School, University of Miami (moderator)
      
» SESSION PAPER        » VIDEO

Harnessing Intellectual Property in a Connected World

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While the Internet has done wonders to efficiently get the music industry’s product to its customers, it’s also lacking the safeguards to require payment for merchandise that requires a lot of money to create, agreed the panelists in this session. The discussion among industry executives focused on the piracy issue that’s begun crippling the creation of new music as well as industry job growth. Without a solution, they say, it’s the artists and listeners who will be will be left with fewer options.

  • Eric Baptiste, Secretary General, Confederation Internationale des Societes d’Auteurs et Compositeurs (CISAC)
  • John Echevarria, Executive Vice President of Operations for Latin America, Universal Music Group International
  • John Kennedy, CEO, International Federation of the Phonographic Industry (IFPI)
  • Jorge Mejia, Vice President, Latin America and U.S. Latin, Sony/ATV Music Publishing
  • Serona Elton, MM ’95, Interim Director, Music Business and Entertainment Industries Program, Frost School of Music, University of Miami (moderator)
      
» SESSION PAPER        » AUDIO

Health Care Provision, Financing, and Marketing in a Global Environment

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The percentage of GDP that countries spend on health care has risen everywhere in recent years. Some European countries have started to impose more out-of-pocket payments on their citizens. In the U.S., the average annual expenditure per capita in 2005 was $6,400, for example. So today, hospitals and other organizations in such countries as South Korea, New Zealand, Brazil, Costa Rica and India, are trying to lure foreigners for treatment. Medical tourism and other ways of coping with rising health care costs around the world dominated this panel discussion.

  • Allen J. Brenteson, Corporate Vice President, Baptist Health South Florida
  • Chris Burns, Global Employee Benefits Practice Leader, Willis Group
  • Penny Shaffer, Market President of South Florida, Blue Cross Blue Shield of Florida
  • Martha Temple, President of Global Benefits, Aetna
  • Steven G. Ullmann, Professor and Director, Health Sector Management and Policy Programs, School of Business Administration, and Special Assistant to the Provost, University of Miami (moderator)
      
» SESSION PAPER        » VIDEO

Innovative Customer-Engagement Strategies in the Global Marketplace

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Whether it’s adding rock climbing walls to cruise ships or home delivery for the Cairo McDonald’s, business executives go to great lengths to build customer loyalty. Often times, though, the key to keeping customers coming back is to invest in staff, according to the panelists participating in this session. The four panelists offered case studies on how they each oriented, and reoriented, their business models to please customers around the globe.

  • Jose Armario, MSPM ’03, Group President, McDonald’s Latin America and Canada
  • Richard D. Fain, Chairman and CEO, Royal Caribbean Cruises Ltd.
  • Matthew Rubel, MBA ’80, Chairman, CEO, and President, Collective Brands Inc.
  • Barbara Talbott, Executive Vice President, Marketing, Four Seasons Hotels and Resorts
  • Barbara E. Kahn, Dean, School of Business Administration, University of Miami (moderator)
   
» SESSION PAPER        » VIDEO

International Commercial Arbitration – Miami Style

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South Florida's legal community would love to make Miami the Geneva of the Western Hemisphere when it comes to international arbitration. After all, resolving international business disputes between corporations, individuals and even nations is far more interesting than drafting pension plans, observed one panelist in this session. But can Miami get a piece of the international commercial arbitration action?

  • Jan Paulsson, Partner, Freshfields Bruckhaus Deringer
  • John H. Rooney, Jr., Partner, Shutts & Bowen LLP
  • Caroline Bradley, Professor and Chair, International Law, School of Law, University of Miami (moderator)
      
» SESSION PAPER        » VIDEO

Latin America-Asia: Enhancing Connectivity to Enhance Growth

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While the United States has sent the global market toppling like a string of dominoes, any future recovery will likely be fueled by Asia and Latin America, despite their own set of stumbling blocks. That was the message conveyed in this panel discussion. Among many of the observations, the escape route from the economic crisis will come from developing countries because they have produced an estimated 80 percent of the world’s gross domestic product growth during the past five years.

  • Juan N. Cento, President, Latin America-Caribbean Region, FedEx Express
  • Craig Herkert, CEO, Wal-Mart International– The Americas
  • Arun Sharma, Vice Dean of Strategic Initiatives and Chair, Department of Marketing, School of Business Administration, University of Miami (moderator)
      
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Meeting Global Energy Demand

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The global economy's great equalizer is fuel -- it is how the marketplace of goods can span the globe. And the economics that govern fuel consumption is in turmoil. Will the wheels of commerce grind to a halt if the developed world can't get its cell phones and running shoes shipped at a reasonable cost? Will the developing world go hungry if wheat and rice prices rise drastically to compensate for a spike in oil prices? This panel tackled those questions with an eye towards examining what new energy sources might solve our dilemma.

  • Adam M. Goldstein, President and CEO, Royal Caribbean International
  • Eric Silagy, Vice President and Chief Development Officer, Florida Power & Light
  • Paul H. Stebbins, Chairman and Chief Executive Officer, World Fuel Services Corporation
  • T. Nejat Veziroglu, Professor and Director, Clean Energy Research Institute, College of Engineering, University of Miami (moderator)
      
» SESSION PAPER        » AUDIO

Redesigning and Redeveloping the Inconvenient City: The Art, Business, and Culture of Sustainable Urbanism

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This panel hosted was developed to probe the art, business and culture of sustainable urbanism.  But the economic free-fall and its impact on real estate expanded the discussion considerably. As moderator Charles Bohl conceded in opening remarks; "It's hard to talk about 'mixed use' when there's only enough money for one use. It's also hard to talk about smart growth when there is no growth.

  • Jaime Correa, Professor and Director, Suburb and Town Design Program, School of Architecture, University of Miami Carlos Rosso, Executive Vice President, Related International
  • Stephen L. Owens, President, Swire Properties
  • Charles C. Bohl, Director, Real Estate Development and Urbanism Program, School of Architecture, University of Miami (moderator)
      
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Social Entrepreneurship and Water in a Connected World

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Is water a commodity or a basic human right? How will governments handle a growing water crisis in developing countries? Is it ethical to profit by selling water to people who need it? Those were just a few of the questions addressed in this panel discussion, held after a viewing of the documentary One Water. Panelists questioned media reporting about water issues, but agreed that with new technology, reporting — and the resulting public awareness and interest — will change.

  • Rich Beckman, Knight Chair for Visual Journalism, University of Miami
  • J. Carl Ganter, CEO, Circle of Blue John Oldfield, Executive Vice President, Water Advocates
  • Sam L Grogg, Dean, School of Communication, University of Miami, and Chief Executive, Knight Center for International Media (moderator)
      
» SESSION PAPER        » VIDEO         » AUDIO    

Translating Medical Discoveries from Concept to Commercialization

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Medical discoveries can save lives, but they come at a price. Besides having to go through years of scientific trials and pass muster from the FDA, medical researchers also have to convince millions of doctors that the new solution is better than what exists. The challenges of making new medicine and treatments available was the subject of this discussion which called on  medical researchers and universities to forge ties with private business in order to sell and develop new products into the market.

  • Richard J. Cote, Professor of Pathology and Urology, Department of Pathology, University of Southern California Keck School of Medicine
  • Bart Chernow, Vice Provost for Technology Advancement and Vice President for Special Programs and Resource Strategy, University of Miami (moderator)
      
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