Research Interests

• Electronic commerce
• Mass customization
• Knowledge management and knowledge-based systems

Selected Publications

• E-Commerce—Formulation of Strategy, Prentice Hall/Financial Times
  “Land Rover Vehicles: The CB40 Project,” European Case Clearing House (coauthor with Feeny and Mughal)
• “Getting to ‘Bricks and Clicks’: B2C Leadership Strategies,” Sloan Management Review (coauthor with Willcoks)
• “Software Cost Estimation Using Economic Production Models,” Journal of Management Information Systems (coauthor with Hu and Hertz)
• “Using Meta-Knowledge Within a Multi-Level Framework for KBS Development,” International Journal of Human-Computer Studies (coauthor with Gamble)
• “Artificial Intelligence and Virtual Organizations,” Communications of the ACM (coauthor with Kuokka and O’Leary)

Teaching & Professional Experience

• Fellow, British Computer Society
• Visiting Professor, Universidad Gabriela Mistral, Santiago, Chile
• Research Associate, Oxford Institute Information Management
• Visiting Fellow, Victoria University of Wellington, New Zealand
• European Engineer, European Federation of National Engineering Associations
• Senior Member, American Institute of Aeronautics and Astronautics
• Chartered Engineer, United Kingdom
• Microsoft Certified Systems Engineer, Professional + Internet

Degrees

• University of Liverpool (England), Ph.D., Computer Science, November 1987.
• Oxford University (England), M.Sc., Computation, November 1985.
• The Polytechnic, Wolverhampton (England), B.Sc(Hons) 1st Class, Computer Science, 1984.

Specialties

• Strategy and information technology
• E-commerce strategy