Research Interests

• Six Sigma management; Quality management; Strategic planning

Selected Publications

• Author of a dozen books and over 50 academic articles.  A selected list of books includes:
  • Gitlow, Levine, and Popovich (2006), Design for Six Sigma for Green Belts and Champions, Prentice-Hall
  • Gitlow and Levine (2004), Six Sigma for Green Belts and Champions, Prentice-Hall
  • Gitlow, Oppenheim, Oppenheim, and Levine (2004), Quality Management, Tools and Methods for Improvement, Richard D. Irwin  

Teaching & Professional Experience

• Executive Director, Institute for the Study of Quality
• Member, American Statistical Association
• Fellow, American Society for Quality
• Expert witness on age, race and sex discrimination; antitrust; game fixing; and fairness of jury selection procedures
• Consultant in the following industries: Manufacturing, Service, Utilities, Healthcare, Education.  A selected list of client organization follows:
• Manufacturing: IBM, Westvaco
• Service: First Union Bank, American Express
• Utilities: Florida Power and Light, Wisconsin Public Service, Bell Canada
• Healthcare: Jackson Memorial Hospital, University of Miami Miller School of Medicine
• Education: University of Miami, University of Cincinnati, Kaplan University.

Degrees

• New York University  Ph.D Statistics/O.R.  June 1974
• New York University   M.B.A.  June 1972
• New York University  B.S. Statistics June 1968

Specialties

• Statistical process control
• Quality management
• Six Sigma management
• Strategic planning