Research Interests

• Six Sigma management
• Quality management
• Strategic planning

Selected Publications

Teaching and Professional Experience

• Executive Director, Institute for the Study of Quality
• Member, American Statistical Association
• Fellow, American Society for Quality
• Expert witness on age, race and sex discrimination; antitrust; game fixing; and fairness of jury selection procedures
• Consultant in the following industries, Manufacturing, Service, Utilities, Healthcare, Education. A selected list of client organization: Manufacturing: IBM, Westvaco; Service: First Union Bank, American Express; Utilities: Florida Power and Light, Wisconsin Public Service, Bell Canada; Healthcare: Jackson Memorial Hospital, University of Miami Miller School of Medicine; Education: University of Miami, University of Cincinnati, Kaplan University

Degrees

• Ph.D., Statistics/O.R. , New York University, 1974
• MBA, New York University, 1972
• B.S., Statistics, New York University, 1968

Specialties

• Statistical process control
• Quality management
• Six Sigma management
• Strategic planning