Degrees

• Ph.D., 2002, University of Southern California
• B.S., 1996, University of Florida

Specialties

• Organizational Behavior
• Leadership
• Trust

Research Interests

Trust repair, fairness, interpersonal relationships and leadership

Selected Publications

“Do You See What We See? The Complex Effects of Perceptual Distance Between Leaders and Teams,” Journal of Applied Psychology (Forthcoming) (with Gibson & Conger).

“The Repair of Trust: A Dynamic Bi-Lateral Perspective and Multi-Level Conceptualization,” Academy of Management Review (Forthcoming) (with Kim & Dirks).

 “Silence Speaks Volumes: The Effectiveness of Reticence in Comparison to Apology and Denial for Responding to Integrity- and Competence-Based Trust Violations,” Journal of Applied Psychology (2007) (with Ferrin, Kim, & Dirks) (Winner of 2005 Best Paper Award from the Academy of Management’s Conflict Management Division)

“When More Blame is Better Than Less: The Implications of Internal vs. External Attributions for the Repair of Trust after a Competence- vs. Integrity-based Trust Violation,” Organizational Behavior and Human Decision Processes (2006) (with Kim, Dirks, & Ferrin)

“Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Ability- Versus Integrity-based Trust Violations,”  Journal of Applied Psychology (2004) (with Kim, Ferrin, & Dirks) (Noted as the Best Published Paper of 2004 by IACM)

“Just Joking Around?: Employee Humor Expression as an Ingratiatory Behavior,” Academy of Management Review (2005)

“Elucidating the Bonds of Workplace Humor: A Relational Process Model,” Human Relations (Forthcoming).

“Looking Forward but Learning From Our Past: Potential Challenges to Developing Authentic Leadership Theory and Authentic Leaders,” Leadership Quarterly (2005) (with Scandura & Schriesheim)

Teaching & Professional Experience

Visiting Assistant Professor, Southern Methodist University
Instructor, University of Southern California