- Trust, trust repair, fairness, interpersonal relationships and leadership
“Making Things Happen Through Challenging Goals: Leader Proactivity, Trust, and Business Unit Performance,” Journal of Applied Psychology (2013) (with Crossley & Wernsing)
“Repairing Trust with Individuals vs. Groups,” Organizational Behavior and Human Decision Processes (2013) (with Kim, Dirks, & Ferrin)
“Understanding the effects of substantive responses on trust following a transgression,” Organizational Behavior and Human Decision Processes (2011) (with Dirks, Kim, & Ferrin)
“Do You See What We See? The Complex Effects of Perceptual Distance Between Leaders and Teams,” Journal of Applied Psychology (2009) (with Gibson & Conger).
“The Repair of Trust: A Dynamic Bi-Lateral Perspective and Multi-Level Conceptualization,” Academy of Management Review (2009) (with Kim & Dirks).
“Silence Speaks Volumes: The Effectiveness of Reticence in Comparison to Apology and Denial for Responding to Integrity- and Competence-Based Trust Violations,” Journal of Applied Psychology (2007) (with Ferrin, Kim, & Dirks) (Winner of 2005 Best Paper Award from the Academy of Management’s Conflict Management Division)
“When More Blame is Better Than Less: The Implications of Internal vs. External Attributions for the Repair of Trust after a Competence- vs. Integrity-based Trust Violation,” Organizational Behavior and Human Decision Processes (2006) (with Kim, Dirks, & Ferrin)
“Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Ability- Versus Integrity-based Trust Violations,” Journal of Applied Psychology (2004) (with Kim, Ferrin, & Dirks) (Noted as the Best Published Paper of 2004 by IACM)
“Just Joking Around?: Employee Humor Expression as an Ingratiatory Behavior,” Academy of Management Review (2005)
“Elucidating the Bonds of Workplace Humor: A Relational Process Model,” Human Relations (2008).
“Looking Forward but Learning From Our Past: Potential Challenges to Developing Authentic Leadership Theory and Authentic Leaders,” Leadership Quarterly (2005) (with Scandura & Schriesheim)
Editorial Board: Academy of Management Review, Academy of Management Journal, Organizational Behavior and Human Decision Processes, Human Relations.
Associate Editor: Journal of Trust Research.
Teaching and Professional Experience
- Visiting Assistant Professor, Southern Methodist University
- Instructor, University of Southern California
- Ph.D., University of Southern California, 2002
- B.S., University of Florida, 1996
- Organizational Behavior