The School of Business's IT Support provides a variety of software and hardware support. Please try to familiarize with the following services.

Computer Hardware

New Users: Computer Procurement

Desktop

Windows OS

Supported Model - Dell Optiplex 760 Minitower Quad Base Up to 88 Percent Efficient Power
Specs

• Processor: Intel Core 2 Quad Processor Q9650(3.0GHz, 12M, 1333MHz FSB)
• Memory: 4GB(2DIMM)800MHz DDR2 Non-ECC SDRAM
• Integrated Video, Intel ®GMA 4500
• 320GB STATA 3.0Gb/s and 8MB DataBurst Cache
• 16X DVD +/-RW and 16x DCD

Mac OS

Supported Model - iMac 20'
Specs:

• Processor: 2.66GHz Intel Core 2 Duo
• Memory: 4GB 800MHz DDR2 SDRAM 2x2GB
• Hard Drive: 500GB Serial ATA Drive

Laptops

Windows OS

Supported Model - Dell Latitude D630
Specs:

• Processor: Intel Core 2 Duo T9300 (2.50 GHz)
• Memory: 4GB DDR2-667 SDRAM. 2 DIMMS
• Hard Drive: 80GB @ 5400 RPM

MAC OS

Supported Model - MacBook Pro 15'
Specs:

• Processor: 2.4 GHz Intel Core 2 Duo
• Memory: 4GB 667 DDR2 SDRAM - 2x2GB
• Hard Drive: 250GB Serial ATA Drive @ 5400 RPM

Tablet

Windows OS

Supported Model - Latitude XT
Specs:

• Processor: Intel Core 2 Duo XLV U7770 (1.333GHz, 533Mhz)
• Memory: 3GB DDR2 SDRAM, (1 GB Integrated) 2 DIMMs
• Hard Drive: 80 GB @ 4200 RPM

Software

Supported Software

The following software list are installed on all new computers by default. If any of this software is missing, it can easily be installed by request.

Adobe Acrobat	Power DVD
Burner Software (Roxio)	Power Term
Firefox	Real Player
Internet Explorer	SSH
iTunes	Symantec Anti Virus
Java	Windows XP Updates
Microsoft Office

Software/Hardware Purchase Request

In order to get a single user license for software or to purchase hardware items, (computer, monitor, printer etc) users must send a request to their department heads. Once the department chair approves of the purchase then he / she should then forward an email to Donovan Lauder at the Service Desk detailing the purchase. The department account number for billing should also be included to ensure that items are billed to departments appropriately.

Single User Licenses

The following software on this list is licensed for a single user and is not readily available for installation by the Service Desk. Software is ordered on request by users (with approval from department head) and billed to respective department purchasing account.

Adobe CS3	Lisrel
Arena*	NJ Star
BB Flash	S-Plus
Crystal Ball	Scientific Workplace
Lexis Nexis Office	Stata
Limdep	Stat Transfer
Lindu	Visible Analyst

Site Licenses

The following software is licensed to the School of Business and can be installed on request but it is not included in the basic software package.

Datastream	NJ Star
Matlab	OnContact*
Mathematica	SAS
Microsoft Frontpage	SPSS
Minitab

Questions & Answers

What OS do we support?

• Apple OSX 10.X
• Windows
• Fedora Core 8

Which computer do you support?

• Apple: iMac, Macbook Pro
• Dell: Optiplex, Latitude