Audience: | Manager/Director Level |
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Duration: | 4 hours |
Location: | Miami Herbert Business School, University of Miami |
Work teams are essential to organizational effectiveness. C-Suite teams run corporations. Project teams create new products and services; cross-functional teams develop everything from new pharmaceuticals to the delivery of services in consulting firms. Marketing and sales teams deliver products and services to customers. High-performance work teams can result in superior performance, which translates into a significant competitive advantage. A high performance team is group of individuals with specialized expertise and complementary skills, who collaborate, innovate and consistently produce outstanding results aligned with organizational goals. Such teams relentlessly pursues performance excellence through leadership that emphasized shared goals, collaboration, open communication, and a strong sense of mutual accountability. The work teams of today are comprised of individuals with diverse backgrounds, which may challenge managers to balance collective efforts with individuality. Managers must leverage the skills of diverse team members to achieve organizational goals. Teams are common, but effective teamwork remains a challenge. Understanding the impact of culture on team performance is now essential for effective global leadership. In this module, dimension culture that impact teamwork will be discussed, with an emphasis on what predicts success in multicultural teams. Participants will learn their level of Cultural Intelligence through assessments. Key ideas will be emphasized through a team exercise, and case study.
In this module, we will focus on the essentials of global leadership in multicultural teams. Specifically, we will: