Leading Through Change

 

Audience: Manager/Director Level
Duration: 4 hours
Location: Miami Business School, University of Miami

Overview

Organizations are undergoing unprecedented rates of change. The people in the organization can make or break the implementation of organizational change. Yet, organizational change seems unending and employees often fear change. At the same time, leaders need to develop agile organizations that can take advantage of new opportunities or react to moves from competitors. Such change is necessary for organizations to thrive; however, change may also bring stress and disrupt the flow of work. Most change efforts get derailed due to the lack of buy-in from employees. What skills does a manager need to lead their followers through change situations? An assessment will be provided which focuses on diagnosing a manager’s approach to leading through change. It is necessary to understand why employees resist change, and these reasons will be covered in this module. Next, strategies for responding to resistance to change will be presented. We will discuss the forces driving organizational change, and how to develop systems for planned organizational change. Three phases of implementing organizational change will be discussed: Preparing for Change, Managing Change, and Reinforcing Change. There will be an emphasis on increasing employee engagement during the three phases of change implementation. Participants will analyze a case study that illustrates effective handling of organizational change to reinforce the concepts learned. In this module, we will:

Exercises: "Leading Through Change Assessment" case study.

Faculty


Dean Quelch

Terri A. Scandurais currently a Professor of Management in the School of Business Administration at the University of Miami. Her fields of interest include leadership, mentorship, and applied research methods. She has been a visiting scholar in Japan, Australia, Hong Kong, China and the United Arab Emirates.Dr. Scandura has authored or co-authored over two hundred presentations, articles and book chapters. Her research has been published in the Academy of Management Journal, the Journal of Applied Psychology, the Journal of International Business Studies, the Journal of Vocational Behavior, the Journal of Organizational Behavior, Educational and Psychological Measurement, Industrial Relations, Research in Organizational Behaviorand Research in Personnel and Human Resource Managementand others. Her book, Essentials of Organizational Behavior: An evidence-based approach, 2ndedition ispublished by SAGE Publications.Dr. Scandura is a Fellow of the American Psychological Association, the Society for Industrial & Organizational Psychology, and the Southern Management Association. She is a member of the invitation-only Society of Organizational Behavior (SOB) and the Academy of Management. She is a past-Associate editor for Group & Organization Management, the Journal of International Business Studies, Journal of Managementand Organizational Research Methods. She currently serves on Editorial Boards for major journals.


 

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