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Understanding Digital Disruption and Emerging Technologies

Module Details
Audience: Senior Executives
Duration: 4 hours
Location: Miami Herbert Business School, University of Miami


Disruption has emerged as a key focus area for senior executives.  The criticality of examining possible disruptions comes from the dramatic opportunities and threats being created by today’s powerful digital technologies.  Digital transformation emerges from technology – social, mobile, analytics, block-chain, machine learning and artificial intelligence, the cloud, and the Internet of Things.  The confluence of these technologies is disruptive to existing businesses as it shifts the way in which firms conduct business and make up for what is labeled as “digital disruption.”

Miami Herbert Business School has created a four-hour module for c-suite executives that focuses on digital strategies and digital disruption.  Experts and researchers working on digital strategies introduce c-suite executives to the basics of emerging technologies, and how these technologies can be disruptive to industries, customer relationships, customer processes and firm processes.   Specifically, the following topics are addressed in the seminar:

The seminar is taught by faculty experts who have researched the topics and have extensive experience working with firms.


Dean QuelchJohn Quelch is the dean of the Miami Herbert Business School and University of Miami's vice provost for executive education. He has a wealth of senior leadership experience, having previously served as the dean and senior associate dean at three internationally-recognized business schools. Prior to joining the Miami Business School, he was the Charles Edward Wilson Professor of Business Administration at Harvard Business School. Quelch is the author, co-author or editor of 25 books, as well as numerous business case studies on leading international organizations. He also is known for his teaching materials and innovations in pedagogy; during the past 35 years, his case studies have sold more than 4 million copies.

Arun Sharma Arun Sharma is a professor of marketing at Miami Herbert Business School.  His expertise is in the area of Market Disruptions and his research is increasingly focused on digital disruptions.  He has worked with firms such as American Express, AutoNation, Boston Scientific, Coca Cola, MoneyGram, Proctor and Gamble and Visa International in the area of digital disruptions.

Zoey Chen Professor Zoey Chen is a faculty member in the marketing department at Miami Herbert Business School.  She studies the psychology mechanisms behind online word of mouth and social sharing. Her research has been quoted in the Harvard Business Review, Fox Business, Entrepreneur Magazine, Huffington Post, and Vancouver Sun.


Hari Natarajan Professor Hari Natarajan is a faculty member in the management department at Miami Herbert Business School.  He builds and applies analytical models to support planning, coordination, and execution in supply chains and service networks.  He has collaborated with firms such as Intcomex, Corning, Armstrong, Dsquare, and Marketics.

Robert Plant Professor Robert Plant is the chair of the business technology department at Miami Herbert Business School and Director of the Intelligent Computer Systems Research Institute. He specializes in technology and strategy issues.  His research has been quoted in the Financial Times, Wall Street Journal, Sloan Management Review and Harvard Business Review.

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