Biography

Howard S. Gitlow is executive director of the Institute for the Study of Quality, director of the Master of Science degree in management science, and a professor of management science at the University of Miami Business School in Coral Gables, Florida. He was a visiting professor at the Stern School of Business at New York University in 2007 and at the Science University of Tokyo in 1990, where he studied with Noriaki Kano. He received his PhD in statistics (1974), MBA (1972), and BS in statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Deming’s theory of management, Japanese Total Quality Control, and statistical quality control. Gitlow has consulted and co-taught courses with W. Edwards Deming and Noriaki Kano (Science University of Tokyo). 

Gitlow is a Six Sigma Master Black Belt, a fellow of the American Society for Quality, and a member of the American Statistical Association. He has served on the editorial boards of four journals. His list of consulting clients includes universities, consulting firms, city governments, health care organizations, insurance companies, utilities, manufacturing organizations, and service organizations. Gitlow has testified in 24 legal cases involving the following issues: critiquing and developing sampling plans, discrimination (age, race, gender, country of origin, and ethnicity), anti-trust, game fixing, jury selection, and cost/benefit analysis.

Research Interests

Six Sigma management; quality management; and strategic planning

Featured Publications

• Author of a dozen books and over 50 academic articles.  A selected list of books includes:

  • Gitlow, Levine, and Popovich (2006), "Design for Six Sigma for Green Belts and Champions," Prentice-Hall
  • Gitlow and Levine (2004), "Six Sigma for Green Belts and Champions," Prentice-Hall
  • Gitlow, Oppenheim, Oppenheim, and Levine (2004), "Quality Management, Tools and Methods for Improvement," Richard D. Irwin

Teaching and Professional Experience

• Advisor to COO, Cultural Transformation, University of Miami UHealth System, 2016 - Present
• Advisor, Cultural Transformation of Army Military Command, RAND Corporation, 2015 - Present
• Advisor, Management System Setup and Operation, University of Miami UHealth System Lennar Center, 2015 - Present
• Senior Fellow, Center for Health Sector Management and Policy, University of Miami Business School, 2013 - Present
• Special Advisor, Process Improvement Transformation, University of Miami UHealth System, 2010 - Present
• Visiting Professor, New York University Stern School of Business, 2006 – Present
• Visiting Professor, Science University of Tokyo, 1990
• Professor, Management Science, University of Miami Business School, 1980 - Present
• Associate Professor, Management Science, University of Miami School of Business Administration, 1977 - 1980
• Assistant Professor, Marketing, City University of New York Baruch College, 1973 - 1977

Specialties

• Statistical process control
• Quality management
• Six Sigma management
• Strategic planning

Degrees

• Ph.D., Statistics, Operations Research, New York University, 1974
• MBA, New York University, 1972
• B.S., Statistics, New York University, 1969

Honors and Awards

• Excellence in Teaching, University of Miami School of Business Administration, 2012, 2009, 2008, 2003, 2002, 2001, 1997, 1991
• Madison's Who's Who, 2006
• Citation, City of Coral Gables, 2005
• Certificate of Merit, University of Miami Alumni Association, 1993
• Outstanding Published Research Award, 1979
• Outstanding Writing Award, 1978