Biography
Howard S. Gitlow is executive director of the Institute for the Study of Quality, director of the Master of Science degree in management science, and a professor of management science at the is an Associate Professor in Management Science at Miami Herbert Business School. in Coral Gables, Florida. He was a visiting professor at the Stern School of Business at New York University in 2007 and at the Science University of Tokyo in 1990, where he studied with Noriaki Kano. He received his PhD in statistics (1974), MBA (1972), and BS in statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Deming’s theory of management, Japanese Total Quality Control, and statistical quality control. Gitlow has consulted and co-taught courses with W. Edwards Deming and Noriaki Kano (Science University of Tokyo).
Gitlow is a Six Sigma Master Black Belt, a fellow of the American Society for Quality, and a member of the American Statistical Association. He has served on the editorial boards of four journals. His list of consulting clients includes universities, consulting firms, city governments, health care organizations, insurance companies, utilities, manufacturing organizations, and service organizations. Gitlow has testified in 24 legal cases involving the following issues: critiquing and developing sampling plans, discrimination (age, race, gender, country of origin, and ethnicity), anti-trust, game fixing, jury selection, and cost/benefit analysis.
Research Interests
Six Sigma management; quality management; and strategic planning
